Introduction and effectiveness of the General Conditions
These general conditions of sale (hereinafter, "General Conditions") have as their object the regulation of the purchase of products, carried out remotely and made available, via the internet, starting from the site https://www.casalinipartino.it / (hereinafter, the "Site") in compliance with the Italian legislation referred to in Legislative Decree 206/2005 and subsequent amendments and additions (hereinafter, the "Consumer Code").
The seller of the products and owner of the Site is: CASALINI PARTINO TUSCANY (hereinafter referred to as the "Company"), with address: Strada Provinciale Palaiese, 75 - Palaia - Partino (Pisa) - Italy - CF CSLNCL67P26G843E and VAT number 02201010507 - E-mail address: info@casalinipartino.it.
The consumer who accesses the Site to make purchases (hereinafter "Customer") is required, before sending the order, to carefully read these General Conditions that have been made available to him on the Site.
In the event that the person making purchases on the Site requests an invoice and / or is not a "consumer or user" as defined in art. 3, paragraph 1, lett. a), of the Consumer Code, the withdrawal regulations pursuant to art. 7 and 8 of these General Conditions nor, more generally, the provisions that pursuant to the same Consumer Code apply only to "consumers".
Contracts concluded with the Company through the Site are governed by these General Conditions in compliance with Italian law. The language available to conclude the contract is Italian.

Choose and order the Products
The characteristics and price of the various products for sale on the Site (hereinafter "Product" or "Products") are shown on the page relating to the E-shop.
To purchase the Products, the Customer must complete and send the order form in electronic format, following the instructions contained on the Site. The Customer must add the Product to the "Cart" and, after having read the General Conditions and the Policy of Privacy and confirmed their acceptance, must enter the shipping and billing information, select the desired payment method and confirm the order.
By sending the order from the Site, which has the value of a contractual proposal, the Customer acknowledges and declares to have read all the information provided to him during the purchase procedure and to fully accept these transcribed General and Payment Conditions.

Product Information
The information and characteristics relating to the Products are available on the Site.
The visual representation of the Products on the Site, where available, normally corresponds to the photographic image accompanying the description sheet. It is understood that the image of the Products themselves has the sole purpose of presenting them for sale.

Prices and shipping
Product prices are inclusive of all taxes and duties. All prices are expressed in Euros.
Shipping to Italy:
Shipping is free for orders equal to or greater than € 50, for lower amounts the shipping cost is € 5.

Methods of payment and billing
Payment methods
The Customer may pay the price of the Products and the related delivery costs by credit card through the Nexi circuit.
Credit card
The Site does not store the Customer's credit card number, but thanks to the secure communication system of the reference bank. The reference credit institution uses the SSL protocol to encrypt the data transmitted between its server and the Client's browser.

Transport and delivery
The Products purchased on the Site will be delivered to the address indicated by the Customer during the purchase procedure in the appropriate "Shipping Data" field.
All purchases will be delivered by courier from Monday to Friday, excluding holidays and national holidays. The Company is not responsible for unforeseeable delays or those not attributable to it.
Once the Products have been shipped, the Customer will receive a confirmation email which will include a link to refer to for tracking the shipment.
In any case, except in cases of force majeure or unforeseeable circumstances, the ordered Products will be delivered within a period of 7 (seven) working days starting from the day following that on which the Company confirmed the shipment.

Right of withdrawal
In line with the Italian law in force, it is not possible to return food products (including alcoholic beverages), of which it is not possible to guarantee adequate storage.
It is also not possible to return:
-products made to measure or clearly personalized
- orders for which an invoice has been issued

Warranty and lack of conformity
In case of lack of conformity of Products sold by the Company, the Customer must immediately contact Customer Service by writing to info@casalinipartino.it.
The legal guarantees provided for in articles 129, 130 and 132 of the Consumer Code apply to the sale of the Products. The Customer has the right, at his choice and on condition that the type of Product allows it, to restore, without charge, the conformity of the Product by repair or replacement, or to an adequate price reduction or termination of the contract. The Customer loses these rights if he does not report the lack of conformity to the Company within two months from the date on which he discovered the defect, provided that it is not a Product which by its nature is perishable or subject to expiration in a shorter term, in which case the defect must be reported within this reduced term.

Errors and limitations of liability
The information relating to the Products provided through the Site is constantly updated. However, it is not possible to guarantee the complete absence of errors for which the Company cannot therefore be held responsible, except in the case of willful misconduct or gross negligence.
The Company reserves the right to correct errors, inaccuracies or omissions even after an order has been sent, or to modify or update information at any time without prior notice, without prejudice to the Customer's rights under these General Conditions and the Consumer Code.
Except for willful misconduct or gross negligence, any right of the Customer to compensation for damages or the recognition of compensation is excluded, as well as any contractual or extra-contractual liability for direct or indirect damages to persons and / or things, caused by the non-acceptance or evasion, even partial. , of an order.

Complaints
Any complaint must be sent to info@casalinipartino.it.
The Company undertakes to respond to all requests received within a maximum of 7 working days.

Applicable law and competent court
The sales contract between the customer and the company is intended to be concluded in Italy and governed by Italian law. For the solution of disputes relating to the interpretation, execution or resolution of these General Conditions or individual purchase orders if the Customer is a consumer pursuant to the Consumer Code, the court of his / her town of residence or of domicile if located in the Italian territory; in all other cases, the territorial jurisdiction is exclusively that of the Court of Pisa, any other competent court excluded.
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Pursuant to Article 1341 of the Italian Civil Code the Customer declares to have read and specifically accepted the following articles of these General Conditions: 6 (responsibility for delays in delivery), 10 (right to correct errors - disclaimers).